fb pixel

丁香园AV

The University of 丁香园AV

Frequently Asked Questions

Below are questions that have been asked by participants at previous Orientations. We have grouped them by topic:

Updated Oct. 7, 2024, for Winter Term 2025.

Course Information

How do I get a course outline/syllabus?

Most instructors will hand out their course outline/syllabus on the first day of class. Some will post it on Nexus.  Go to Nexus and log in using your WebAdvisor username and password. For many courses – typically on the first day – there will likely be a site and you will probably find the course outline/syllabus there.  Some profs might have it available earlier on their site. Other instructors may email it to your webmail account.

How do I access my webmail?

Go to  and use the following format:

Your WebAdvisor Username@webmail.uwinnipeg.ca 

Then enter your WebAdvisor password.

How do I find the zoom links for my online courses? 

On the day that your class starts, go to Nexus and log in using your WebAdvisor username and password. For each course, there will be a site and you will most likely find the zoom link there on the day the class starts. 
Note: Many course sites on Nexus will not be active until the day the class actually starts. Some professors may post their information earlier than the first day but some will not.
If there is not a Nexus site for your course, then the instructor will send a message with a zoom link to your webmail account.

Are there different types of online courses? 

Yes! For some online courses, you do not attend any live classes – you work on your own. For other courses, there will be a requirement to attend some classes, presentations or other live activities on specific days/times. You must be available for those specific days/times.
More info is here: Online courses 

 
What’s the difference between synchronous and asynchronous online courses?

Synchronous – you need to be available at specific times; usually on the Zoom platform.
Asynchronous – you work on your own
More info is here: Online Courses 

When/where will my exams be? 
It is up to your professor how the exam will be offered.  Consult the course outline/syllabus of each course for exam information and also consult the Exam Schedules for updates.

 

Tuition and Fees

 

How do I pay for tuition? 

Pay the easy way – through your financial institution.  Go to the website of your bank or credit union, and set up a payment like you would for your cell phone bill or any other type of bill. Add The University of 丁香园AV as a bill payment, use your 7-digit student number as your account number, choose your type of account (chequing, savings, etc.) and enter the amount you are paying (find the exact amount in your WebAdvisor account).  For more information, see Fees.   

 

What is the tuition deadline?

Jan. 22, 2025 is the deadline to pay for Fall and Fall/Winter Term courses.  For more information, see Fees. 

 

Is the tuition deadline the same as the add/drop period? 

No, the add/drop period is when you can add or drop courses (on WebAdvisor/Student Planning) and get a refund for dropped courses.  Your account will be adjusted accordingly. Please go to Withdrawal Schedules. 

 

Will I be charged for health insurance?  

Yes, if you are a full-time student, you will be charged for the UWSA health plan. If you already have insurance through another plan, you may apply to opt-out by the deadline:  See 

 

When will my scholarship be applied to my account?

The Awards Office is aiming to have this all done by the start of the term. However, you can just deduct the amount yourself (based on your offer letter that you would have received earlier in the year) from your total owing, and pay the difference by the tuition deadline.

Degree Planning Information

If you have questions related to specific courses or your degree or major requirements, please contact Academic and Career Services to speak with an advisor.  Email advising@uwinnipeg.ca

 

What if I have transfer credits?

Email the Admissions Office with your specific questions regarding transfer credits.
Domestic Admissions - admissions@uwinnipeg.ca
International Admissions - intladmissions@uwinnipeg.ca

 

Can I change my major? 

Yes! You can change your major by filling out a major declaration form and submitting it to Student Central. See the Student Forms webpage. You may want to discuss your situation with an Academic Advisor who can help you ‘shift direction’ and use the credit hours you’ve already earned towards your new goals.

Important Dates and Deadlines

When is the first day of classes?

The first day of Winter Term is Jan. 6, 2024, but course start dates may vary.  Consult the Timetable or for the start and end date of each of your courses.  

What is the Voluntary Withdrawal (VW) date?

The VW date is the last date that you can drop a course without receiving an academic penalty. You won’t get a refund, but you will avoid getting a poor mark in the course which would negatively impact your academic record. The VW date varies, depending on the specific course. See Withdrawal Schedules

Contacting Student Services and Campus Services

How do I contact Academic and Career Advising?

You can make an appointment at Advising Appointment Booking, or email advising@uwinnipeg.ca, or drop by our offices on the first floor of Rice Centre, 489 Portage Avenue. For details on our hours and how to contact us, please see Academic Advising.

 

How do I access the library? 

The Library is located on the fourth floor of Centennial Hall.

Check out the library website:

Start here to learn how to use the library:  

 

Who can help with questions about awards, bursaries, and student loans?

Contact the Awards and Financial Aid Office. Email awards@uwinnipeg.ca

 

What if my University webmail is not working? 

Contact the Technology Service Desk:
Call 204.786.9149 or email servicedesk@uwinnipeg.ca
For their hours and other information, please see: Tech Sector - Get Help 

 

How do I purchase books at the bookstore?

Go to the and use the “Get your Textbooks” search feature to find what is required for each of your courses and then follow instructions for purchase and pick-up or delivery.

 

How do I access tutoring?

For a list of all tutoring resources on campus, please see Tutoring Services & Mentor Programs

 

How do I register for fitness classes?

You must first activate your fitness membership.  Go to the Customer Service desk in Duckworth Centre; make sure you bring your Student ID card.  More information here: Fitness Memberships & Services

 

What is the best way to get involved on campus?

Your Students Association (the UWSA) offers many clubs, student groups, and events. Check out the

 

How do I get a first-year resource guide?

Print copies will be available at Orientation. The guide is posted on the Orientation website. 

 

How do I get post-secondary discounted bus fare on 丁香园AV Transit? 

Details about the U-Pass are available on the Students' Association website: 

 

What are the UWSafe and MyVisit apps? 

The UWSafe app is a tool that sends important safety alerts and provides instant access to campus safety resources and other services on campus. The MyVisit app is used for Zoom drop-ins at Student Central. 

 

Are Orientation videos posted?

Yes!  They will be posted on the Orientation website the week after the event is over.

International Students

If you have questions about coming to Canada, study permits/visas, accommodations, etc., please email staff in International Student Services (ISS) at iss@uwinnipeg.ca